About - Policies

Privacy Policy

Under the Personal Information Act students are entitled to access their student file. The personal information collected will only be used for the purpose for which it was originally collected or for a use consistent...read more

Tuition Payment Policy

        (Non-Tuition) Mandatory full-time student fee ($200 per term).
        (Non-Tuition) Mandatory part-time contract student fee ($100 per term).
Personal payments: tuition and fees must be paid by...read more

Tuition Refund Policy

1. If the Victoria College of Art receives tuition from the student, or a person on behalf of the student, the institution will refund the student, or the person who paid on behalf of...read more

Attendance Policy

All full-time programs require a minimum of 20 hours or more of attendance per week. Students are expected to attend and be punctual for all classes. If students are absent, they are to advise their...read more

Dismissal Policy

If students act in contravention to the instructions of staff, rules, regulations or policies, VCA reserves the right to suspend or dismiss them. A student may also be dismissed due to poor attendance. VCA will...read more

Dispute Resolution Policy

Victoria College of Art (VCA) provides an opportunity for students to resolve disputes of a serious nature in a fair, reasonable and equitable manner. This policy governs complaints from students respecting VCA and any...read more

Student Conduct Policy

Victoria College of Art deems it necessary to protect the safety and integrity of the learning environment of the college. Students who violate the rights of others are subject to disciplinary action which can...read more

Withdrawal Policy

Students who wish to withdraw from a program will be required to provide their dated withdrawal notice in writing to administration. Depending on the circumstances and the details given in the student's written notice, the...read more

Grade Regulations Policy

Grade Appeal Policy
  1. If a student is dissatisfied with a grade received and can provide evidence that a higher grade is warranted he/she should discuss with his/her instructor. The instructor will reconsider the grade and, if warranted, assign a different grade.
  2. If the student is not satisfied with the outcome of his/her appeal to the instructor, he/she should submit a written appeal to the Senior Educational Administrator.
  3. The Senior Educational Administrator will obtain a copy of the assignment/test in question from the instructor and will have another instructor re-assess the test.
  4. If the student achieves a higher grade on re-assessment, the higher grade will be assigned to the student. If the student achieves a lower grade on re-assessment, the original grade will be retained.
  5. The grade will be considered final and cannot be appealed. The decisions on the grade appeal will be provided to students within 30 school days of Victoria College of Art's receipt of the written appeal.


Grades Regulations Policy Jan 2021
  1. Once a course is completed, the instructor will give a final grade based on assignments, class attendance and participation. The mid-term report (mid-course report) to the student will give a written assessment of student progress, possibly listing the assignments given by this point. Students will be given notice (mid-course) as to whether they have a chance to complete the course or not.
  2. There will be no extension for handing in assignments beyond the due date or the last class of the course. Only exception would be extenuating circumstances that will be determined by both the instructor and the administration. As indicated in the PTIB manual, instructors do not have any responsibility to students beyond the end date of the term or course.
  3. In the case of incomplete (formally “INC”) course work by the end of the course, the instructor has three options:
  1. Written notice must be given to admin that the student is withdrawing from the course.
  2. Student can receive a grade based on what the instructor has received by the end of the course.
  3. If no course work has been received from the student and there was no official written withdrawal sent to administration, then the instructor will give the student an “F” for “Failed” which will appear on the transcript. NOTE: With the “W” or “F” on the transcript, the student will not receive credit or course hours. If it is determined that the course is a required course in the program, it will be necessary for the student to repeat the course at another time.


Because Student Aid and PTIB require the student to be at least 80% in attendance, the student will need to attend the course at least 10 of the 12 classes. If this is not possible, due...read more

Online Delivery and Recorded Classes:

With respects to the new online program delivery on Zoom, the instructor will keep a recorded class session that might be available to the student, at the instructor’s discretion. Most instructor’s lectures...read more

Exceptions are as follows:

  1. New students starting the course late (first two classes missed) due to late enrolment.
  2. Students making changes to their course schedules at the beginning of the term
  3. Students with Illness or any other legitimate excuse accepted by the instructor





Beyond the first two classes, the student will wait to enroll in the course at another time.


Sexual Misconduct Policy

The Victoria College of Art is committed to the prevention of and appropriate response to sexual misconduct. The college does not tolerate any form of sexual misconduct, and pledges...

Sexual misconduct refers to a spectrum of non-consensual sexual contact and behaviour including the following:

Complaints vs Reports

A Complaint of sexual misconduct is different than a Report of sexual misconduct. A person may choose to disclose or complain of sexual misconduct without making a formal report.  A Report is a formal notification of an incident of sexual misconduct to someone at the institution accompanied by a request for action.

A student making a Complaint will be provided with resolution options and, if appropriate, accommodation, and will not be required or pressured to make a Report.

Procedures for Complaints

The process for making a Complaint about sexual misconduct involving a student is as follows:

The administration at the Victoria College of Art take all complaints about sexual misconduct very seriously, and treat the details shared with utmost confidence. In the case of an incident of sexual misconduct, the person who wishes to file a complaint can do so by emailing info@vca.ca or by calling (250) 598-5422. The Vice-President of the college will be the primary contact for the report. The secondary contact is the Executive Administrator, who can also be reached at info@vca.ca.

The process for responding to a Complaint of sexual misconduct involving a student is as follows: 

The college will swiftly take action, and work with the victim/survivor to fully understand the situation. The institution will take all reasonable steps to ensure the safety of the campus and the college community. 

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Procedures for making a report:

1. The process for making a Report of sexual misconduct involving a student is as follows:

In the case that a member of the college community wishes to file a formal report, they are asked...

It is contrary to this policy for an institution to retaliate, engage in reprisals or threaten to retaliate in relation to a Complaint or a Report.

Any processes undertaken pursuant to this policy will be based on the principles of administrative fairness. All parties involved will be treated with dignity and respect. 

All information related to a Complaint or Report is confidential and will not be shared without the written consent of the parties, subject to the following exceptions:



Student Statement of Rights

The Victoria College of Art is certified with the Private Training Institutions Branch (PTIB) of the British Columbia Ministry of Advanced Education and Skills Training. 

Before you enrol at a certified private training institution, you should be aware of your rights and responsibilities. 

You have the right to be treated fairly and respectfully by the institution. 

You have the right to a student enrolment contract that includes the following information:

Make sure you read the contract before signing.  The institution must provide you with a signed copy.  

You have the right to access the institution’s dispute resolution process and to be protected against retaliation for making a complaint. 

You have the right to make a claim to PTIB for a tuition refund if:

You must file the claim within one year of completing, being dismissed or withdrawing from your program. 


For more information about PTIB and how to be an informed student, go to: http://www.privatetraininginstitutions.gov.bc.ca/students/be-an-informed-student


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Please be advised that under section 61 of the Private Training Act, the Registrar is authorized to collect, use, and disclose personal information in accordance with the Registrar's regulatory duties under that...read more